Financial Resources

Assistance is available to patients taking PROMACTA® (eltrombopag) regardless of insurance type

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Our Patient Assistance Now Oncology (PANO) support center offers a single point of contact from Novartis to help guide you through getting access to the medicine prescribed by your doctor—from insurance verification to information about financial assistance.


To enroll now:
Call 1-800-282-7630 or visit 

If you have been prescribed PROMACTA® (eltrombopag), you may be eligible to receive a free 14-day supply to help you begin therapy via mail. You will need to complete a Patient Assistance Now Oncology Service Request Form (PANO SRF) to see if you qualify (for FDA-approved uses/indications only).

Get started on Day 1 with a free 14-day supply of PROMACTA.

Novartis provides eligible patients who are new to therapy with a temporary supply of PROMACTA. Contact us at 1-800-282-7630 to get more information.

If you have private or commercial insurance...

Universal Co-pay Card

You may be eligible for immediate co-pay savings on your next PROMACTA prescription.

  • Eligible patients with private insurance may pay $0 per month
  • Novartis will pay the remaining co-pay, up to $15,000 per calendar year, per product*

*Limitations apply. This offer is only available to patients with private insurance. The program is not available for patients who are enrolled in Medicare, Medicaid, or any other federal or state health care program. Novartis reserves the right to rescind, revoke, or amend this program without notice. For full Terms and Conditions, visit or call 1‑844‑PRO‑MACT (1‑844‑776‑6228).

To find out if you are eligible for the Novartis Oncology Universal Co-pay Program today:
Call 1-877-577-7756 or visit


To learn if you are eligible, call 1-877-577-7756


If you are uninsured or underinsured...

Novartis Patient Assistance Foundation (NPAF)

The Novartis Patient Assistance Foundation Inc., an independent charitable organization, may help provide access to Novartis medicines if you are experiencing financial hardship and/or have no third-party insurance coverage. You may be eligible to receive your Novartis medicine(s) for free.


To learn more:
Call NPAF at 1-800-277-2254 or visit