Review frequently asked questions
For US Residents Only
Whether you’re new to PROMACTA® (eltrombopag) or not, you may have questions. Here are answers to some commonly asked questions. For complete information, refer to the Medication Guide. This does not replace talking to your doctor about your medical condition or treatment. Talk with your doctor about any additional questions you may have.
PROMACTA can cause serious side effects, including:
Tell your health care provider right away if you have any of these signs and symptoms of liver problems:
PROMACTA is a prescription medicine used to treat adults and children 1 year of age and older with low blood platelet counts due to chronic immune thrombocytopenia (ITP) when other medicines to treat ITP or surgery to remove the spleen have not worked well enough.
PROMACTA is also used to treat people with:
PROMACTA is used to try to raise platelet counts in order to lower your risk for bleeding.
PROMACTA is not used to make platelet counts normal.
PROMACTA is not for use in people with a precancerous condition called myelodysplastic syndromes (MDS), or in people with low platelet counts caused by certain other medical conditions or diseases.
It is not known if PROMACTA is safe and effective when used with other antiviral medicines to treat chronic hepatitis C.
It is not known if PROMACTA is safe and effective in children:
Before you take PROMACTA, tell your health care provider about all of your medical conditions, including if you:
Tell your health care provider about all the medicines you take, including prescription and over-the-counter medicines, vitamins, and herbal supplements. PROMACTA may affect the way certain medicines work. Certain other medicines may affect the way PROMACTA works
Especially tell your health care provider if you take:
Certain medicines may keep PROMACTA from working correctly. Take PROMACTA at least 2 hours before or 4 hours after taking these products:
Ask your health care provider if you are not sure if your medicine is one that is listed above.
Know the medicines you take. Keep a list of them and show it to your health care provider and pharmacist when you get a new medicine.
Avoid situations and medicines that may increase your risk of bleeding.
PROMACTA may cause serious side effects, including:
People with chronic liver disease may be at risk for a type of blood clot in the stomach area (abdomen). Tell your health care provider right away if you have stomach-area (abdomen) pain, nausea, vomiting, or diarrhea as these may be symptoms of this type of blood clot
The most common side effects of PROMACTA in adults and children include:
Laboratory tests may show abnormal changes to the cells in your bone marrow.
Tell your health care provider if you have any side effect that bothers you or that does not go away. These are not all of the possible side effects of PROMACTA. For more information, ask your health care provider or pharmacist.
Call your doctor for medical advice about side effects. You may report side effects to FDA at 1-800-FDA-1088.
For oral suspension:
Keep PROMACTA and all medicines out of the reach of children.
Medicines are sometimes prescribed for purposes other than those listed in a Medication Guide. Do not use PROMACTA for a condition for which it was not prescribed. Do not give PROMACTA to other people even if they have the same symptoms that you have. It may harm them.
You can ask your health care provider or pharmacist for information about PROMACTA that is written for health professionals.
PROMACTA is a once-daily drug that may help boost the production of blood cells in your bone marrow and help treat your severe aplastic anemia.
Additionally, there are many resources available to help you learn more about SAA and connect with others who are living with this condition.
Aplastic Anemia & MDS International Foundation
Dedicated to supporting patients and families living with aplastic anemia and related diseases of bone marrow failure.
American Society of Hematology
Furthering the understanding, diagnoses, treatment, and prevention of certain blood and bone disorders.
National Heart, Lung, and Blood Institute (NHLBI)
NHLBI promotes the prevention and treatment of heart, lung, and blood diseases.
The organizations and websites listed on this page are maintained by third parties over whom Novartis Pharmaceuticals Corporation has no control. As such, Novartis Pharmaceuticals Corporation makes no representation as to the accuracy or any other aspect of the information supplied by these organizations or contained in these websites.